Are your clients and customers impressed every time they contact you?
Would they say that dealing with your company is a positive experience?
Excellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.
Comprising four 2.5 hour modules on a fortnightly basis, the Exceptional Customer Service course is delivered through a blend of different learning experiences to produce meaningful results.
This short course is available in an Open format with Participants from other organisations or as an In-house course with a team or whole organisation within the workplace.
Open course dates are listed below, for In-house enquiries contact us on: 1800 332 270